JavaScript DHTML Menu Powered by Milonic

Problem Management, Resolution & Avoidance

Advance7 helps organisations improve the ROI from information and communication technologies. We work with clients to optimise their ability to manage, resolve and avoid IT problems, thereby reducing operating costs and eliminating unnecessary capital expenditure.

Problem Management

Effective Problem Management can reduce business and IT costs. These support services help realise those benefits:

Problem Resolution

Problems cost money, and solving them can cost more. These services ensure that any money spent will indeed solve the problem:

Problem Avoidance

The majority of IT problems arise out of change, and these services help mitigate the risks associated with change:

 

Problem Management Seminar

Date: Thursday 4th November 2010
Venue: The Tower Suite, IOD Hub, London

Click here to register your interest in this FREE seminar.

News & Events

What Our Customers Say About Us

We were planning on migrating our telephone systems onto new SIP technology provided by a third party. However during the testing phase we encountered a number of quality issues which started to have a major impact on the proposed full migration programme. I decided to get an independent, expert view and having used Advance7 and their services in the past , I invited them in to determine the root cause of our problems. Within 3 days they had identified a number of possible issues.

They recommended a series of changes, and working closely with our people and suppliers, swiftly implemented them. The changes made a significant difference to the quality of our telephone calls, enabling us to complete the migration as planned. We would definitely use Advance7 and their services again in future if the need arose.
Neil Davison
Head of Information Technology, Farrer and Co.

New and Improved FOCUS Service

Following feedback from our clients we are proud to announce the launch of our new and improved FOCUS Application Health Check service. The service has now been designed to include a review of the Infrastructure layer elements as well as the Application layer components.
For more details click here or call Rachel D'Cruze on 01371 876805.

Training

RPR Foundation - Advance7 announces more public course dates. Click here for details.