At Advance7 we work for blue chip clients in just about every sector. Some of our recent projects have included vital work for law firms, financial organisations, manufacturers, retailers and more. Have a look at these examples and see how we are constantly working with our clients to help them meet the challenges of delivering IT performance and stability.
Hybrid SAS Performance Challenge
Hybrid solutions present particular performance management challenges; if an application performs slowly, is it a problem with the cloud, the on-premise components or somewhere in between. Here's how one such problem was resolved.
Windows 2012 Migration Answers for a BPO Provider
Case study explaining an innovative approach to identify services that needed to be migrated to a new Windows 2012 environment and client reconfiguration tasks.
Network Switch Bug hits Fintech Provider
Our customer was experiencing outages in their customer-facing services. The cause had already been determined as a vendor-acknowledged bug in the networking equipment. A work-around had been applied for specific services however, this left the IT department unable to provide assurances that the bug would not affect other systems across their physical and virtualised estate.
Self Service Kiosk Connectivity Problem at Local Authority
The local authority was in the process of deploying self-service kiosks across the region to allow citizens to make payments to the council. During testing the users reported that intermittently they could not make payments using credit or debit cards.
INTERMITTENT WEB SERVICE FAILURE AT MAJOR UK INSURANCE COMPANY
One of the brokers uses a B2B service to submit three variations of a quote request at the same time. Intermittently, one or more of the requests failed but if re-submitted a few minutes later, the requests would work.