SERVICE IMPROVEMENT

Increasing performance and reliability without guessing

KNOWING WHAT TO DO

It’s a common thing to horizontally scale application` components to try to increase throughput. Our experience tells us that this can be a risky and expensive way to solve the problem. What if that doesn’t increase the throughput? What if you’ve got a logical application bottleneck in a common component that you don’t know about? We can see how your application works at a low level and tell you what the limiting factors are, as well as making recommendations on what you should do.

Data-driven answers without the guesswork

End-user experience based on real data

Overcome limitations in software and dependent runtimes and frameworks

IMPROVING END USER EXPERIENCE

The temptation to add resources when your users complain about performance and reliability is strong. But what do you add where? We look end to end and can give you the evidence you need to reduce response times and eliminate problems so you can deliver the end user experience your users demand.

OPTIMISING APPLICATIONS WHEREVER THEY RUN

We know how technology runs and integrates, wherever it is. We’ve worked across every combination of environment there is whether that be on-premise, private or public cloud and hybrid deployments. Our customers have highly complex and integrated deployments across multiple environments and we know how to get the data from all those places to give you the evidence you need to succeed.

Custom analytics and experienced SREs

Identity opportunities to improve program logic

Configuration changes to optimise application performance

Zero business impact using non-intrusive monitoring

HOW DOES IT WORK

An experienced SRE will discover how your application works and build a plan to capture the data around the components you are interested in. Configuring monitoring tools or using our high performance capture units we will capture the required data passively. Using our analytics and experience the SRE will tell you how your components perform, why they perform like that and make actionable recommendations to improve service.

WHAT WE DO

Performance & Reliability Problem Resolution

Resolution of application performance and reliability problems within days.

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Application Performance Monitoring

Maximum visibility of your application performance.

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Change Assist

Delivering change without the pain.

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Data Analytics

Finding answers in data using expert knowledge and advanced analytics.

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Service Improvement

Increasing performance and reliability without guessing.

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